1) Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data refers to all data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Sydros Water GmbH, Kirrlacherstr. 6, 76646 Bruchsal, Germany, Tel.: +49 159 0613 2674, E-Mail: info@sydros.de. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data Collection When Visiting Our Website
2.1 When you use our website purely for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called „server log files“). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
– Our visited website
– Date and time at the time of access
– Amount of data sent in bytes
– Source/referral from which you accessed the page
– Browser used
– Operating system used
– IP address used (if applicable: in anonymised form)
Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used for any other purpose. We do, however, reserve the right to review the server log files retrospectively if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the string „https://“ and the padlock symbol in your browser bar.
3) Hosting & Content Delivery Network
Shopify
For the hosting of our website and the display of page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland („Shopify“)
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called „session cookies“), while others remain on your end device for longer and allow page settings to be saved (so-called „persistent cookies“). In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.
If personal data is also processed by individual cookies used by us, the processing is carried out pursuant to Art. 6(1)(b) GDPR either for the performance of the contract, pursuant to Art. 6(1)(a) GDPR in the case of a given consent, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance, or you can exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contact
5.1 Shopify Inbox
This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
The processing of personal data transmitted via the chat is carried out either pursuant to Art. 6(1)(b) GDPR because it is necessary for the initiation or performance of a contract, or pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the effective support of our website visitors.
Your data transmitted in this way will be deleted, subject to any conflicting statutory retention periods, once the matter in question has been conclusively resolved.
In addition, for the purpose of creating pseudonymised usage profiles, further information may be collected and analysed using cookies; however, this information does not serve your personal identification and is not merged with other data records. If this information has a personal reference, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.
The setting of cookies can be prevented by appropriate browser settings. However, the functionality of our website may be restricted in this case.
You can object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future.
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.2 Own Review Reminder
Exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, we use your email address for a one-time reminder to submit a review of your order. You can revoke your consent at any time by sending a message to the controller.
5.3 Judge.me
For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom
Exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, we transmit your email address and, if applicable, other customer data to the provider so that they can contact you with a review reminder by email.
You can revoke your consent at any time with effect for the future towards us or the provider.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.4 WhatsApp Business
You have the option of contacting us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called „business version“ of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (e.g. an order you have placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name pursuant to Art. 6(1)(b) GDPR to process and respond to your enquiry. On the basis of the same legal ground, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to assign your request to a specific process.
If you use our WhatsApp contact for general enquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data is always used only to respond to your enquiry via WhatsApp. It is not passed on to third parties.
Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of users who have also contacted us via WhatsApp are stored.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, upon first use of the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp phone number from the address books of their chat contacts pursuant to Art. 6(1)(a) GDPR. Any transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.
For information about the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights and settings options for protecting your privacy, please refer to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider, which protects our website visitors‘ data and prohibits disclosure to third parties.
In the context of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
5.5 In the context of contacting us (e.g. via contact form or email), personal data is processed exclusively for the purpose of processing and responding to your enquiry and only to the extent necessary for this purpose.
The legal basis for the processing of this data is our legitimate interest in responding to your enquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter in question has been conclusively resolved, provided no statutory retention obligations exist.
6) Data Processing When Opening a Customer Account
Pursuant to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent required when you provide it to us when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website.
Deletion of your customer account is possible at any time and can be requested by sending a message to the controller’s address mentioned above. After deletion of your customer account, your data will be deleted provided all contracts concluded through it have been fully processed, no statutory retention periods apply, and we have no legitimate interest in continued storage.
7) Use of Customer Data for Direct Marketing
7.1 Subscription to Our Email Newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter once you have expressly confirmed your consent to receive it by clicking a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. We store the IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when registering for the newsletter is used strictly for the stated purpose.
You can unsubscribe from the newsletter at any time via the designated link in the newsletter or by sending a corresponding message to the controller mentioned at the outset. After unsubscribing, your email address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this in ways that are permitted by law and about which we inform you in this statement.
7.2 Sending the Email Newsletter to Existing Customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for similar goods or services to those already purchased from our range. For this purpose, we do not need to obtain a separate consent from you pursuant to Section 7(3) UWG (German Act Against Unfair Competition). The data processing is carried out solely on the basis of our legitimate interest in personalised direct marketing pursuant to Art. 6(1)(f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send any emails.
You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a notice to the controller named at the beginning. You will only incur transmission costs at the basic rates. After receiving your objection, the use of your email address for advertising purposes will be stopped immediately.
7.3 Klaviyo
The sending of our email newsletters and other promotional email communications is handled by the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA
On the basis of our legitimate interest in effective and user-friendly email marketing, we pass on the data you provided when registering pursuant to Art. 6(1)(f) GDPR to this provider so that they can handle the mailing on our behalf.
Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider additionally carries out a statistical success evaluation of email campaigns using web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the newsletter content. Device information (e.g. time of access, IP address, browser type and operating system) is also collected and analysed in the process, but is not merged with other data sets.
You can revoke your consent to email tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider, which protects our website visitors‘ data and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
7.4 Shopping Cart Reminders by Email
If you abandon your purchase before completing your order, you have the option of being reminded once by email of the contents of your virtual shopping cart.
The only mandatory information required for sending this reminder is your email address. Providing additional data is voluntary and may be used to address you personally. For sending the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR for sending a shopping cart reminder. We store the IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when registering for our email notification service is used strictly for the stated purpose.
You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller mentioned at the outset. After unsubscribing, your email address will be deleted from the relevant distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this in ways that are permitted by law and about which we inform you in this statement.
8) Data Processing for Order Fulfilment
8.1 Where necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6(1)(b) GDPR.
If we owe you updates for goods with digital elements or for digital products under a corresponding contract, we process the contact data you provided when placing your order in order to inform you personally as part of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact data is used strictly for the purpose of communicating updates owed by us and is only processed by us to the extent necessary for each individual notification.
For the processing of your order, we also work with the service provider(s) listed below, who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
8.2 Amazon Fulfillment (FBA)
For order fulfilment, we use the following provider: Amazon EU S.a.r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg
Name, address and, if applicable, further personal data are passed on to the provider exclusively for the purpose of processing the online order pursuant to Art. 6(1)(b) GDPR. Your data is only disclosed to the extent actually necessary for the processing of the order.
8.3 Transfer of Personal Data to Shipping Service Providers
– Deutsche Post
As our shipping service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– DHL
As our shipping service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– DPD
As our shipping service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– FedEx
As our shipping service provider, we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– GLS
As our shipping service provider, we use the following provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– Hermes
As our shipping service provider, we use the following provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
– UPS
As our shipping service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany
We pass on your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of arranging a delivery date or delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we only pass on the recipient’s name and delivery address to the provider for the purpose of delivery pursuant to Art. 6(1)(b) GDPR. The transfer only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of a delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
8.4 Use of Payment Service Providers
– Apple Pay
If you choose the payment method „Apple Pay“ from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed via the „Apple Pay“ function on your iOS, watchOS or macOS device by charging a payment card stored in „Apple Pay“. Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions. To authorise a payment, you must enter a code you have previously set and verify via the „Face ID“ or „Touch ID“ function of your device.
For the purpose of payment processing, the information you provided during the ordering process, along with information about your order, is passed on to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment is made, Apple sends your device account number and a transaction-specific dynamic security code to the originating website to confirm the successful payment.
Where personal data is processed in the described transmissions, this processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Apple retains anonymised transaction data, including the approximate purchase amount, approximate date and time, and an indication of whether the transaction was completed successfully. Anonymisation completely excludes any personal reference. Apple uses the anonymised data to improve „Apple Pay“ and other Apple products and services.
When you use Apple Pay on iPhone or Apple Watch to complete a purchase made via Safari on Mac, the Mac and the authorisation device communicate via an encrypted channel on Apple servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to „Wallet & Apple Pay“ and disable „Allow Payments on Mac“.
Further information on data protection for Apple Pay can be found at: https://support.apple.com/de-de/HT203027
– Google Pay
If you choose the payment method „Google Pay“ from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“), payment is processed via the „Google Pay“ application on your mobile device running at least Android 4.4 („KitKat“) and equipped with an NFC function, by charging a payment card stored in Google Pay or a verified payment system stored there (e.g. PayPal). To authorise a Google Pay payment of more than €25, it is necessary to first unlock your mobile device using the verification method you have set up (e.g. facial recognition, password, fingerprint or pattern).
For the purpose of payment processing, the information you provided during the ordering process, along with information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, which is used to verify a completed payment. This transaction number does not contain any information about the actual payment details of the payment method stored in Google Pay, but is created and transmitted as a one-time valid numerical token. For all transactions via Google Pay, Google acts merely as an intermediary to process the payment. The transaction is carried out exclusively between the user and the originating website by charging the payment method stored in Google Pay.
Where personal data is processed in the described transmissions, this processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Google reserves the right to collect, store and analyse certain transaction-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively pursuant to Art. 6(1)(f) GDPR on the basis of a legitimate interest in proper accounting, verification of transaction data, and the optimisation and maintenance of the Google Pay service.
Google also reserves the right to merge the processed transaction data with other information collected and stored by Google through the use of other Google services.
The Google Pay terms of use can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection for Google Pay can be found at:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
– PayPal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method of the provider where you pay in advance, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. Your data is only disclosed in this case for the purpose of payment processing with the provider and only to the extent necessary.
If you select a payment method where the provider pays in advance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, and if applicable data on an alternative payment method).
In order to safeguard our legitimate interest in determining your creditworthiness in such cases, this data will be forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks, on the basis of the personal data you provided as well as further data (such as shopping cart, invoice amount, order history, payment experience), whether the payment method selected by you can be granted with regard to payment and/or default risks.
The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data is included in the calculation of the score values, among other factors but not exclusively.
You can object to the processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractually agreed payment processing.
– PayPal Checkout
This website uses PayPal Checkout, an online payment system from PayPal, which consists of PayPal’s own payment methods and local payment methods from third-party providers.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – „Pay Later“ via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter „PayPal“) as part of the payment processing. The disclosure is made pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – „Pay Later“ via PayPal. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in determining your creditworthiness. The result of the credit check in relation to the statistical probability of payment default is used by PayPal to decide whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data is included in the calculation of the score values, among other factors but not exclusively. You can object to the processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractually agreed payment processing.
If the PayPal payment method „purchase on account“ is available and selected, your payment data will first be transmitted to PayPal in preparation for the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin („Ratepay“) to carry out the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine creditworthiness according to the principle already mentioned above, and passes your payment data on to credit agencies pursuant to Art. 6(1)(f) GDPR on the basis of a legitimate interest in determining creditworthiness. A list of the credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using the payment method of a local third-party provider, your payment data is first passed on to PayPal pursuant to Art. 6(1)(b) GDPR in preparation for the payment. Depending on your selection of an available local payment method, PayPal will then transmit your payment data to the respective provider pursuant to Art. 6(1)(b) GDPR to carry out the payment:
– Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
– Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
– iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
– bancontact (Bancontact Payconiq Company, Rue d’Arlon 82, 1040 Brussels, Belgium)
– blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
– eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
– MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
– Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
For further data protection information, please refer to PayPal’s privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
– Shopify Payments
One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method of the provider where you pay in advance (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. Your data is only disclosed in this case for the purpose of payment processing with the provider and only to the extent necessary.
– Sofortüberweisung (Instant Transfer)
One or more online payment methods from the following provider are available on this website: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden
If you select a payment method of the provider where you pay in advance (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. Your data is only disclosed in this case for the purpose of payment processing with the provider and only to the extent necessary.
– Stripe
One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
If you select a payment method of the provider where you pay in advance (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. Your data is only disclosed in this case for the purpose of payment processing with the provider and only to the extent necessary.
If you select a payment method where the provider pays in advance (e.g. purchase on account, instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, and if applicable data on an alternative payment method).
In order to safeguard our legitimate interest in determining the creditworthiness of our customers, this data will be forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks, on the basis of the personal data you provided as well as further data (such as shopping cart, invoice amount, order history, payment experience), whether the payment method selected by you can be granted with regard to payment and/or default risks.
The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data is included in the calculation of the score values, among other factors but not exclusively.
You can object to the processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractually agreed payment processing.
8.5 Electronic Cancellation Option for Ongoing Obligations with Consumers
Consumers who have entered into contracts on this website for paid ongoing obligations (e.g. subscription contracts) have the option of cancelling these via an electronic button in accordance with the applicable notice periods.
Clicking the button leads to a confirmation page on which the consumer can provide further details about the cancellation, clearly identify themselves and then submit their cancellation electronically.
The collection of personal data and its transmission to us is carried out pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the cancellation. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the cancellation notice and the time of cancellation electronically in text form. A further legal basis for processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic cancellation option for consumer contracts for paid ongoing obligations concluded via electronic commerce.
9) Online Marketing
ADCELL Partner Programme Affiliate
We participate in the affiliate programme of the following provider: Firstlead GmbH, Rosenfelder Str. 15-16, 10315 Berlin, Germany
In this context, we have placed links on our website that lead to offers on the provider’s websites or those of third parties („partner sites“).
To measure the success of an affiliate link, evaluate orders generated via such a link and calculate commission payments accordingly, the provider uses cookies and/or comparable technologies, which are generally placed on the partner sites and for which we are not responsible under data protection law. In this context, the provider regularly also processes the IP address and, if applicable, further device information.
All processing described above, in particular the reading or storage of information on your end device, is only carried out if you have given your express consent to this pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by using the cookie consent management options on the partner sites.
10) Web Analytics Services
10.1 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“), which enables an analysis of your use of our website.
By default, when you visit the website, Google Analytics 4 sets cookies that are stored as small text files on your end device and collect certain information. This information also includes your IP address, which is however shortened by Google by removing the last digits in order to exclude any direct personal reference.
The information is transmitted to Google’s servers and processed there. Transmissions to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide other services related to website use and internet use. The abbreviated IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. Data collected in the context of using Google Analytics 4 is stored for a period of two months and then deleted.
All processing described above, in particular the setting of cookies on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without your consent, Google Analytics 4 will not be used during your visit to the site. You can revoke your consent with effect for the future at any time. To exercise your right of revocation, please deactivate this service via the „Cookie Consent Tool“ provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites
Demographic Features
Google Analytics 4 uses the special „demographic features“ function and can use it to create statistics that make statements about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be attributed to any specific person and is deleted after a storage period of two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to create cross-device reports. If you have enabled personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the „Personalised advertising“ function in your Google account settings. Please follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at: https://support.google.com/analytics/answer/7532985?hl=de
UserIDs
As an extension to Google Analytics 4, the „UserIDs“ function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have set up an account on this website and log in with this account on different devices, your activities, including conversions, can be analysed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
10.2 Microsoft Clarity
This website uses the web analytics service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA
Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information from the end device used such as the IP address and browser information, in order to evaluate it for statistical analyses of user behaviour on our website and to create pseudonymised usage profiles. Among other things, this enables the evaluation of movement patterns (so-called heatmaps), which show the duration of page visits and interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymisation fundamentally excludes any direct personal reference. No merging with clear data about your person collected by other means takes place.
All processing described above, in particular the reading or storage of information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the „Cookie Consent Tool“ provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
11) Retargeting / Remarketing and Conversion Tracking
11.1 Meta Pixel with Advanced Matching
Within our online offering, we use the „Meta Pixel“ service in advanced matching mode from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland („Meta“)
If a user clicks on an advertisement placed by us on Facebook or Instagram, a parameter is added to the URL of our linked page using „Meta Pixel“. This URL parameter is then stored in the user’s browser via a cookie set by our linked page itself after the redirect. In addition, this cookie captures specific customer data, such as the email address, which we collect on our website linked to the Facebook or Instagram ad during processes such as completed purchases, account registrations or sign-ups (advanced matching). The cookie is then read and enables the transmission of the data, including the specific customer data, to Meta.
We use „Meta Pixel“ with advanced matching to make our advertisements („ads“) on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g. interest in certain topics or products, determined on the basis of the websites visited), which we transmit to Meta (so-called „Custom Audiences“).
In addition, we analyse the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard version of „Meta Pixel“, the advanced matching function helps us to better measure the effectiveness of our advertising campaigns by capturing more attributed conversions.
All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta’s data use policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place ads on and outside of Facebook.
All processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the „Cookie Consent Tool“ provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
The information generated by Meta is generally transmitted to and stored on a Meta server; in this context, transmissions to servers of Meta Platforms Inc. in the USA may also occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
11.2 Google Ads Conversion Tracking
This website uses the online advertising programme „Google Ads“ and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“).
We use Google Ads to draw attention to our attractive offers on external websites using advertising media (so-called Google Adwords). We can determine, in relation to the data of the advertising campaigns, how successful the individual advertising measures are. We pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.
The conversion tracking cookie is set when a user clicks on a Google Ads advertisement. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
In the context of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.
Details on the processing triggered by Google Ads Conversion Tracking and Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites
All processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the „Cookie Consent Tool“ provided on the website.
You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de
In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more relevant to their interests, we use a customer match function within Google Ads. For this purpose, we transmit one or more files containing aggregated customer data (primarily email addresses and telephone numbers) to Google electronically. Google does not receive access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. This enables the display of personalised advertising across all Google services linked to the respective Google account.
Customer data is only transmitted to Google if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke this consent towards us at any time with effect for the future. Further information on Google’s data protection measures in relation to the customer match function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google’s privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
12) Site Functionalities
12.1 Facebook Plugins
Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interactions with content on the social network.
To enhance the protection of your data when you visit our website, the plugins are initially disabled and integrated into the page using a so-called „2-click“ or „Shariff“ solution.
This integration ensures that when you access a page of our website that contains such plugins, no connection to the provider’s servers is yet established.
Only when you activate the plugins, thereby giving your consent to data transmission pursuant to Art. 6(1)(a) GDPR, does your browser establish a direct connection to the provider’s servers. Regardless of whether you are logged into an existing user profile, certain information about your end device (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.
If you are logged into an existing user profile on the provider’s social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, revocation does not affect the data that has already been transmitted to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
12.2 Instagram Plugins
Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interactions with content on the social network.
To enhance the protection of your data when you visit our website, the plugins are initially disabled and integrated into the page using a so-called „2-click“ or „Shariff“ solution.
This integration ensures that when you access a page of our website that contains such plugins, no connection to the provider’s servers is yet established.
Only when you activate the plugins, thereby giving your consent to data transmission pursuant to Art. 6(1)(a) GDPR, does your browser establish a direct connection to the provider’s servers. Regardless of whether you are logged into an existing user profile, certain information about your end device (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.
If you are logged into an existing user profile on the provider’s social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, revocation does not affect the data that has already been transmitted to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
12.3 Pinterest Plugins
Our website uses plugins from the social network of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
These plugins enable direct interactions with content on the social network.
To enhance the protection of your data when you visit our website, the plugins are initially disabled and integrated into the page using a so-called „2-click“ or „Shariff“ solution.
This integration ensures that when you access a page of our website that contains such plugins, no connection to the provider’s servers is yet established.
Only when you activate the plugins, thereby giving your consent to data transmission pursuant to Art. 6(1)(a) GDPR, does your browser establish a direct connection to the provider’s servers. Regardless of whether you are logged into an existing user profile, certain information about your end device (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.
If you are logged into an existing user profile on the provider’s social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, revocation does not affect the data that has already been transmitted to the provider.
Data may also be transferred to: Pinterest Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
12.4 ShopVote Graphics
To display external customer reviews and/or an externally awarded quality seal, graphic elements from the following provider are integrated on our website: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany
When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider in the process.
Where personal data is processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and the attractive design of our website.
12.5 Google Maps
This website uses an online map service from the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“).
Google Maps is a web service for displaying interactive maps in order to present geographical information visually. Through the use of this service, our location is displayed to you and any journey planning is facilitated.
When you access the sub-pages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to and stored on Google’s servers; transmissions to the servers of Google LLC in the USA may also occur in this context. This happens regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged into Google, your data will be assigned directly to your account. If you do not wish to have your data associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.
The collection, storage and evaluation are carried out pursuant to Art. 6(1)(f) GDPR on the basis of Google’s legitimate interest in the display of personalised advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, and to exercise this right you must contact Google. If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you can also completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and therefore the map display on this website cannot then be used.
Where legally required, we have obtained your consent pursuant to Art. 6(1)(a) GDPR for the processing of your data described above. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the objection procedure described above.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/
12.6 Google Web Fonts
This site uses so-called web fonts from the following provider for the uniform display of typefaces: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When a page is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly, and establishes a direct connection to the provider’s servers. Certain browser information, including your IP address, is transmitted to the provider in the process.
Data may also be transmitted to: Google LLC, USA
The processing of personal data in connection with establishing a connection to the font provider is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the „Cookie Consent Tool“ provided on the website. If your browser does not support web fonts, a default font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/
12.7 Make
For the integration and synchronisation of databases and web applications, we use the services of the following provider: Celonis, Inc., One World Trade Center, 87th Floor, New York, NY, 10007, USA
Our processing operations are automated and various workflows are established in order to efficiently manage and execute internal processes in our processing system. Where personal data is also processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in optimising our internal organisation.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
12.8 Zapier
For the integration and synchronisation of databases and web applications, we use the services of the following provider: Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA
Our processing operations are automated and various workflows are established in order to efficiently manage and execute internal processes in our processing system. Where personal data is also processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in optimising our internal organisation.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
12.9 Google Meet
For conducting online meetings, video conferences and/or webinars, we use the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Transmissions to the servers of Google LLC in the USA may also occur in this context.
The provider processes various data, whereby the scope of data processed depends on the information you provide before or during participation in an online meeting, video conference or webinar. Your data as a communication participant is processed and stored on the provider’s servers. This may in particular include your registration data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, audio and video contributions from participants as well as voice input in chats may be processed.
For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. Where you have given us consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. Consent given can be revoked at any time with effect for the future.
Otherwise, the legal basis for data processing in the context of online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6(1)(f) GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/
12.10 Microsoft Teams
For conducting online meetings, video conferences and/or webinars, we use the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA
The provider processes various data, whereby the scope of data processed depends on the information you provide before or during participation in an online meeting, video conference or webinar. Your data as a communication participant is processed and stored on the provider’s servers. This may in particular include your registration data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, audio and video contributions from participants as well as voice input in chats may be processed.
For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. Where you have given us consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. Consent given can be revoked at any time with effect for the future.
Otherwise, the legal basis for data processing in the context of online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6(1)(f) GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
13) Tools and Miscellaneous
13.1 AccountOne
For handling accounting tasks, we use the service of the following cloud-based accounting software provider: AccountOne GmbH, Fördepromenade 4d, 24944 Flensburg, Germany
The provider processes incoming and outgoing invoices and, if applicable, bank transactions of our company, in order to automatically record invoices, match them to transactions and thereby create financial accounting in a partially automated process.
Where personal data is also processed in this context, processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions pursuant to Art. 6(1)(f) GDPR.
13.2 Cookie Consent Tool
This website uses a so-called „Cookie Consent Tool“ to obtain effective user consent for cookies and cookie-based applications that require consent. The „Cookie Consent Tool“ is displayed to users when they access the page in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a checkbox. By using the tool, all cookies/services requiring consent are only loaded if the respective user has given their consent by ticking the corresponding checkbox. This ensures that such cookies are only placed on the respective user’s end device in the event of consent being given.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this context.
If personal data (such as the IP address) is processed in individual cases for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in the legally compliant design of our website.
A further legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are under a legal obligation to make the use of technically non-necessary cookies dependent on the respective user’s consent.
Where required, we have concluded a data processing agreement with the provider, which ensures the protection of our website visitors‘ data and prohibits unauthorised disclosure to third parties.
Further information about the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.
13.3 Judge.me
For the verification and publication of customer reviews, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom
If you submit a review on our website, your first and last name, your email address, the order date and number as well as the name and international references (GTIN/ISBN) are collected, transmitted to the provider and evaluated there in order to decide on the legitimacy of a customer review for a specific order. This processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in ensuring the authenticity of customer reviews by verifying that they are linked to a transaction and preventing review abuse. After the review has been checked and approved, the data is deleted by the provider.
For data transfers to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
14) Rights of the Data Subject
14.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) against the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:
– Right of access pursuant to Art. 15 GDPR;
– Right to rectification pursuant to Art. 16 GDPR;
– Right to erasure pursuant to Art. 17 GDPR;
– Right to restriction of processing pursuant to Art. 18 GDPR;
– Right to information pursuant to Art. 19 GDPR;
– Right to data portability pursuant to Art. 20 GDPR;
– Right to withdraw consent pursuant to Art. 7(3) GDPR;
– Right to lodge a complaint pursuant to Art. 77 GDPR.
14.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION. HOWEVER, CONTINUED PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.
15) Duration of Storage of Personal Data
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the relevant statutory retention period (e.g. commercial and tax law retention periods).
When processing personal data on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data in question is stored until you withdraw your consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after the retention periods have expired, provided it is no longer required for the performance or initiation of a contract and/or we have no legitimate interest in continued storage.
When processing personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise indicated by the other information in this statement regarding specific processing situations, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
